Support & Help
Get help with TagSmith 3D or report issues
Frequently Asked Questions
What file formats do you support?
We generate STL and 3MF files that are compatible with all major 3D printers including Prusa, Ender, Bambu Lab, and more.
Is TagSmith 3D really free during beta?
Yes! All features are completely free during our beta period. We want to gather feedback and improve the platform before launching paid tiers.
Can I use the generated files commercially?
Absolutely! You own the rights to your custom designs and can sell printed items created from TagSmith 3D files.
How do I print the files?
Download the STL or 3MF file and import it into your preferred slicer software (PrusaSlicer, Cura, Bambu Studio, etc.). Use standard settings for your material.
What if my design doesn't print correctly?
Try adjusting the text size or thickness parameters. Very thin features may not print well on all printers. Contact us if you need help optimizing your design.
Technical Requirements
Supported Browsers
- Chrome 80+
- Firefox 75+
- Safari 14+
- Edge 80+
System Requirements
- WebGL support required
- JavaScript enabled
- Internet connection
- Modern device (2015+)
Report Issues
Found a bug or have a feature request? We'd love to hear from you! Since we're in beta, your feedback directly shapes our development priorities.
How to Report Issues
- • Include your browser and operating system
- • Describe what you were trying to do
- • Explain what happened instead
- • Include screenshots if helpful
Coming Soon
More Templates
We're working on oval keychains, pet tags, nameplates, and custom shapes.
Bulk Generation
Upload CSV files to generate hundreds of custom tags at once - perfect for sellers.
User Accounts
Save your designs, track exports, and access premium features.
Color Support
Multi-color 3MF exports for advanced 3D printers.
Contact Us
While we don't have a formal support system yet, you can reach out during our beta period:
Beta Support: Check back soon for contact options, or try our FAQ above for immediate help.